Steps Up starts operations in Dominican Republic as Centro de Desarrollo Empresarial (CEDE)
After 5 years of operation, our client Brugal and company climb to first place in market share and sales.
We celebrate 10 years with 25 clients and more than 50 successful interventions. We started the dedication to the mining market.
Cede becomes Steps Up and intensifies international operations, the United States, Bolivia, Canada, Mexico, Peru…
The first branch opens Internacional de Steps Up, Steps Up Peru SRL. To serve the mining industry of that country.
Mission
To chart a clear path toward your organization and your people’s success, providing you with sensible advice, tools and process to ensure safe and successful arrival to your goals.
We will help you draw a road map to lead your organization towards the success you have defined. And your team, We will guide you with processes, guidelines and sensible tools to ensure the achievement of your crucial goals.
Vision
To become Your travel partners to unleash your best organization, your best people, to achieve balance and success.
Become your travel companions to release your best organization and human team in the achievement of your crucial goals. Organizational and personal.
Value
Integrity
Excellence
Commitment
Empathy
Teamwork
Orientation to results
sustainability
Our Philosofy
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An integrated organization based on the ´´lean´´ philosophy, lean manufacturing.
- Be cleaner
- Be safer and healthier
- More protective of our environment
- better organized
- With higher morale, more committed
- Producing with high quality and just in time
- Being more productive with little waste of time, space and movements
- Active partners in the development of our local, national and international community
- We share our knowledge
- We are open to change
- We try new things without fear of retaliation
- We work continuously to improve
- We train and guide all our associates
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Organization and People Development
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Keen on Culture development and change management
- We believe and practice continuous improvement
- We fight the 7 waste
- We integrate all we employ
- We know where we are going and how we will get there
- We integrate and work with all key stakeholders
- We maintain open and fluid communication
- We develop talent
- We work as a team
- We say everything we have to say, when we have to say it, respectfully
- We actively listen
- We give feedback until we understand
- We clarify and communicate our expectations
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Cooperation and communication
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Productivity
- We identify and eliminate waste
- We use the twelve techniques of lean thinking
- All our employees identify and eliminate waste
78%
Project done
90%
Happy Clients
62%
Completed Co.
85%
Country Cover
About us
We will be your traveling companions towards your best person and your best organization.
Associated Partners
Our associated partners bring extensive experience across human resources, organizational development, mining, sustainability, stakeholder engagement, public affairs, leadership, and strategic advisory.
Bertrand De Windt
An experienced human resources and organizational development professional with extensive international exposure across mining and business environments. His work connects people strategy, leadership, organizational development, stakeholder relations, training, and transformation to strengthen performance and build sustainable organizations.
Al Maiorino
A public affairs and community relations strategist with extensive experience in public relations, stakeholder engagement, advocacy, community outreach, and communications. His work helps organizations strengthen relationships, manage complex issues, and build community understanding around projects and organizational initiatives.
Alexander Medina
A senior mining professional with extensive experience spanning industry, government, academia, environmental management, community relations, and public policy. His expertise contributes to responsible mining, institutional development, sustainability, regulatory understanding, and stronger relationships between mining operations and their stakeholders.
Monica Ospina
A sustainability and socio-economic development specialist focused on ESG strategy, social performance, stakeholder engagement, community relations, and sustainable development. Her approach connects business objectives with community trust, responsible operations, and long-term value creation.
Capt. Cesar De Windt
Bringing leadership experience and a practical organizational perspective to STEPS UP initiatives. His approach emphasizes discipline, responsibility, communication, collaboration, and the development of strong professional relationships that support people, teams, and organizational performance.
Sergio Goldemberg
A human resources professional with experience supporting the mining sector through recruitment, executive search, workforce development, labor relations, training, and talent strategy. His work helps organizations identify, develop, and retain the human capital required to support sustainable operational growth.
Andres Berreta
Supporting organizational and strategic initiatives through experience in leadership, business development, collaboration, and performance improvement. His contribution reinforces practical decision-making, organizational effectiveness, and solutions designed around the specific needs of each client and project.
Belkis Herrera
Contributing experience and a collaborative approach to organizational initiatives, people-focused processes, and strategic projects. Her work supports effective coordination, professional relationships, organizational development, and practical solutions that contribute to sustainable business performance.
Specialized Team
Our multidisciplinary team integrates human resources, digital technology, software development, data, communications, and operational support to transform strategy into practical and measurable solutions.
César Ferreira
Coordinating digital strategy, technology, web development, communications, and team initiatives across the organization and its client projects. Focused on connecting people, processes, and technology to deliver efficient digital solutions, strengthen operations, and support the organization’s growth.
Yumerlin Viloria
Supporting effective HR operations through employee coordination, onboarding, documentation, and administrative support. Committed to fostering organized, efficient, and people-focused processes that contribute to a positive employee experience and the overall success of the organization.
Hector LanFranco
Supporting digital operations through database management, process automation, system development, and technology support. Focused on creating efficient, organized, and reliable digital solutions that streamline workflows, improve data management, and contribute to the overall success of the organization.
Carlos Mendez
Developing and maintaining digital solutions using Microsoft 365, SharePoint Online, SPFx, React, TypeScript, and Power Automate. His work includes building new features and reusable components, automating internal processes, managing SharePoint lists and libraries, and supporting corporate applications across multiple client projects, following best practices in coding, version control, and technical documentation.
Wesli De La Cruz
Supporting data-driven decision-making through data analysis, business intelligence, and database administration, while ensuring reliable technical support and organized document management across the organization and its client projects. Focused on delivering clear, accurate dashboards and reports, maintaining well-structured databases and digital records, and providing responsive IT support that keeps daily operations running smoothly and efficiently.
Bertrand
Bertrand is a leader in the human resources and business excellence arena. He guides change in operational excellence, sustainability, organizational development, productivity, and engagement. Industry experience includes mining, metals, oil & gas and mining contracting.
Areas of Potential contributions
Lead your team in the transformation efforts of your organization from current to more efficient, resilient, diverse, participative and strategic structure.
Direct the development and implementation of a talent management strategy in your organizations.
Managing effectively your succession planning program can ensure the operational continuity of your organization through crisis and emergencies, and the sustainability of your organization over time.
As the Business excellence leader he could develop programs to guide your organizations performance, leading and fostering the implementation of improvement projects impacting dramatically the bottom line of critical operations.
Bertrand can be a key piece to your organization improving and promoting the full utilization of their human resources to thrive and excel over their competition.
Al Maiorino
Al Maiorino, President of PSG, has been building public support for development projects and garnering stakeholder support for large projects for over 25 years.
He has worked in 28 U.S. states, three countries, and the U.S. Virgin Islands. He was the longest serving land use public affairs consultant for the largest company in the world - Walmart. Helping over 150 sites, often requiring local, state and even federal permits.
He has worked on renewable energy, port, mining, retail, housing and multiple other projects. His firm’s expertise at building public support for projects, identifying supporters, and harnessing them into action using a grassroots approach is an excellent fit for this proposal.
Al can be a key piece to obtain your organization social license to operate.
Alexander Medina
Mr. Alexander Medina has extensive experience in the mining and energy industry. He also developed a wide experience in government mining agencies for 8 years, as a Director General of Mining of the Dominican Republic and international presence as Chairman of the Intergovernmental Forum of Mining, Minerals and Sustainable Development (IGF) for 70 country members
Mr. Alexander Medina was born in the Dominican Republic. He has 35 years of experience in the mining business, working for Falconbridge LTD. and Xstrata Nickel in ferronickel metallurgical plants and energy facilities, environment, community affairs, public relations and strategic business areas, including Corporate Director of Environment at Toronto office. He works as a professor of Santo Domingo University (UASD) in the Chemical Engineering school.
He has a Chemical Engineer degree from Monterrey Tec (ITESM), Mexico and a MBA from Santo Domingo Tec (INTEC). He has also participated in various courses including a Management Executive Course in Mining Business at Queens University, Canada.
Currently he is the President and CEO of AM Mining & Energy Projects Consultants.
Monica Ospina
Monica is our strategic partner, the executive director or Otrade, She, Working alongside you, will help your company develop a strategic approach that addresses stakeholder requirements, mitigates social conflict, and obtains the social license to operate.
Monica and her team from Otrade, draw on their experience of working on large and complex capital projects around the world, to craft sustainability strategies that help projects proceed without delays or disruptions, while delivering socio-economic dividends for local communities.
Monica and Otrade are our strategic partners to galvanize your organization social license to operate.
Capt. Cesar De Windt
Experienced Maritime Professional, master mariner, consultant, and subject matter expert; provide leadership in all facets of deep-water sea navigation and port operations. Talented in developing and transforming work forces into high performing port operational teams.
Known worldwide in the industry with well-established global contacts. Seamlessly modernize port operations without interrupting daily operations. Bring diversity into workforce. B.S. Degree in Maritime Transportation Science; Marine Cargo Operations emphasis. Verbal/ written English & Spanish Language Proficiency.
Capt. De Windt will guide you to transport your marine operations into a clockwork machine, where your people integrate giving their best and enjoying the efficiency and results.
Sergio Goldemberg
Sergio is Steps Up Consulting representative in fficiency and evider of operational and professional manpower. Specializes 100% in the Mining Industry (Metalifera, Non Metalifera, Polimetalica & Lithio).
- He advised various state agencies of the Argentine Republic on inclusion and diversity issues as well as on community relations.
- Based in Buenos Aires, Argentina serves its important portfolio of clients ranging from Canada, USA, Mexico and other countries in the region.
Sergio is a key element to implement our HR strategies and program in the Latin American environment, specially in Argentina, Chile and Brasil fully supporting human resources policies and programs to foster full utilization and development of people in mining.
Andres Berreta
Andres Berreta Is a Specialist in Quality Engineering from the National Technological University (2001) with a Degree in Industrial Chemistry from the Pontificia Universidad Católica Argentina Santa María de los Buenos Aires (1996)
Andres Has been a Six Sigma Black Belt by Avery Dennison Corporation and Lead auditor ISO 9001, 14001,18001, ISO TS 16949 and 45001, also ASME Nuclear Lead Auditor, Has 30 years of work experience in the field of Quality and continuous improvement.
A Six Sigma Black Belts trainer and Green Belt with more than 60-100 people trained in companies such as Antamina, Bancolombia, Cerro Matoso, Minera Escondida, FATE and Barrick PVDC and Newmont, Cajamarca. A Six Sigma Black Belts trainer and Green Belt with more than 60-100 people trained in companies such as Antamina, Bancolombia, Cerro Matoso, Minera Escondida, FATE and Barrick PVDC and Newmont, Cajamarca.
Andres is a key element to implement our business excellence programs in Latin America.
Belkis Herrera
Belkis Herrera, MBA, CIA, CISA, CISSP
Belkis is a Professional with solid technical, practical, and managerial experience in risk-based audits and advisory engagements. Proven capacity to manage and deliver audit engagements in multiple areas.
She is Skilled at understanding the organizational requirements, presenting actionable and cost-effective recommendations aligned with the operational context and resources. Critical thinker, strategic, dependable, and creative.
Is also Excellent in communication skills. English | Spanish | French
A Six Sigma Black Belts trainer and Green Belt with more than 60-100 people trained in companies such as Antamina, Bancolombia, Cerro Matoso, Minera Escondida, FATE and Barrick PVDC and Newmont, Cajamarca.
Belkis is a key member to support our clients to ensure quality and integrity of the finance function.
Clients say
Testimonials
NEWS
Bertraand is a great communicator and leader and it has been my privilege to work him both at Nremont and with Steps Up!!! Guy Jackson. CPS-R/CPI
Guy Jackson.
CPS-R/CPI
I was very surprised with Bertrand´s activities. His expertise increased the value to our activities and operational processes. His focus supported our ISO14001 certification. Thanks Bertrand!!!.
Antonio Mendoza
Environmental Manager at Compañía Minera Antapaccay
I had the privilege of working with Bertrand from 2008 to 2009 at the Kidd Metallurgical site. His dedication to Business Improvement through HR and Leadership Development was very evident and left a positive impact with many. Bertrand's systematic approach to the business coupled with his very personable demeanour contributed highly to his success and that of the team. I highly recommend Bertrand for any senior role in BI, Change Management or HR Management.
Mike Robertson, NCSO CRSP
Director, Health and Safety at Municipal Group of Companies
Bertrand is a very dedicated and knowledgeable project facilitator and trainer. I worked with him at Noranda/Falconbridge while we were both in the Six Sigma program. He is an expert on “Social Contracts” and he was very successful in many process improvement initiatives. He always takes the “human” side of projects into consideration.
Nathan Stubina, FCIM
VP Technology at Sherritt International Corporation
He tenido el gusto de trabajar con Bertrand cuando ocupó el puesto de Master Black Belt - Six Sigma en Compañía Minera Antamina S.A. Demostró ser no sólo un profesional competente sino una persona muy comprometida con las metas y valores de la empresa y con grandes cualidades de trabajo en equipo. Supo adaptarse a una organización multicultural y aportó grandemente a nuestros objetivos.
